Quest Computer Software, Inc.
You certainly will answer inquiries on fundamental issues that are technical offer advice to fix them. A great provider Desk specialist will need to have good knowledge that is technical have the ability to communicate effortlessly to know the situation and explain its solution. They have to additionally be patient and customer-oriented to cope with hard clients. The aim is to produce value for consumers that can help protect the companys reputation and business.
This place calls for at the least 1 of IT Service Desk support experience year. The chosen candidate will give you primary remote IT help to around 4000 company that is internal. In charge of remotely troubleshooting, repair and setup of desktops/laptops (mostly windows based with a apple that is few), printers, and mobile devices. Manage support associated problems with Web browsers, cordless connectivity, VPN, enterprise applications, password and other comparable things experienced in a corporate environment. Requires a strong client focus and exemplary analytical, issue resolving, dental, phone, and written communication abilities. Should be excessively arranged and able to the office without direct guidance.
Appropriate educational and certifications are a plus.
The task schedule is composed of 8hr changes including any moment of time including weekends.